Contact Us
Whether you've spotted something outdated in a review, want to ask about how a bonus offer works, or have feedback on a site we've covered, this page is where to send it. Crypto Casinos is run by a small editorial team focused on crypto casino research for US players, and we read everything that comes in.
What we can help with
We're best placed to answer questions connected to the research and reviews on this site. That includes things like:
- Questions about how we rank and score crypto casinos, including sites like LuckyRollers, BetPanda, or CoinCasino
- Corrections — if a bonus term, coin list, or licensing detail on a review looks out of date, tell us and we'll check it
- General questions about how crypto deposits, withdrawals, or no-KYC play typically work at offshore casinos
- Feedback on site content, missing information, or suggestions for what to cover next
- Requests to flag a casino we haven't reviewed yet so we can look into it
What we can't help with
Because Crypto Casinos is an independent review and comparison site rather than a casino operator, there are limits to what our team can resolve directly:
- Account issues, deposits, or withdrawals — problems with a specific balance, a delayed payout, or a locked account need to go to that casino's own support team, since we don't hold player funds or access accounts
- Bonus disputes — if a welcome offer or cashback amount hasn't been credited as advertised, the operator's support or live chat is the right first stop
- Verification or KYC requests — identity checks are handled entirely by the casino in question, not by us
- Legal or tax advice — we can point you toward general information about the offshore legal landscape, but questions about your specific state's laws or your tax liability on winnings should go to a licensed attorney or tax professional
Before you reach out
A lot of common questions are already answered elsewhere on the site, which can save you a wait:
- If your question is about play limits, self-exclusion, or getting support for gambling that feels out of control, our Responsible Gambling page has practical tools and the national helpline number
- If you want the fine print on how this site operates, affiliate relationships, or the terms that apply to using it, see our Terms and Conditions
- If you're curious about who writes and edits the reviews and how the site is funded, our About Us page covers that in detail
How we handle what you send us
When you contact us, a few things you should know:
- We review messages in the order they arrive and prioritise factual corrections, since accuracy matters most on a site people use to compare real-money options
- We don't guarantee a response to every message, but we do read all of them
- We won't ask for sensitive account credentials, wallet seed phrases, or private keys — never send these to us or to anyone claiming to represent a casino via email or chat
- Any commercial relationship we have with a casino, including affiliate commission, is disclosed on our review and about pages and never affects whether or how we respond to feedback about that operator
A note on responsible play
If money worries, stress, or a pattern of chasing losses are part of why you're getting in touch, please don't wait on a reply from us to take action. The National Problem Gambling Helpline — 1-800-GAMBLER — is available for confidential support, and our Responsible Gambling page lists further tools, including deposit limits and self-exclusion options. Offshore crypto casinos don't always offer the same built-in player protections as state-regulated operators, so it's worth checking what a specific site provides before you rely on it.
Eligibility and legal reminder
Crypto Casinos is intended for adults of legal gambling age — 18 or 21 depending on the site and your state's rules — and nothing on this page or elsewhere on the site is directed at anyone under that age. Crypto casinos reviewed here are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US regulator, and they operate in a legal grey area for US players. Availability and legality vary by state, so check your own state's laws before signing up anywhere. Crypto values can move sharply, and gambling always carries the risk of losing money — nothing on this site should be read as financial, legal, or tax advice; consult a qualified professional for anything specific to your situation.